Legal
Privacy Policy
Effective September 2026. This policy describes the current information practices of CAREX AUTO LLC.
Introduction
This Privacy Policy explains how CAREX AUTO LLC handles information submitted through this website, the CAREX platform and the Partner Program.
Information We Collect
Depending on how you use our services, we may process account information, contact information, business information, vehicle searches, VIN searches and reports, saved vehicles and watchlists, bid and purchase requests, transaction-related information, payment-related metadata when payment features are enabled, and website usage and security information.
How Information Is Used
We use information to review partner applications, verify eligibility, respond to inquiries, administer memberships, support vehicle searches and requests, provide available reports, process applicable transactions, improve services, maintain security and operate the CAREX platform.
Applications and Verification
Information submitted in an application may be used to evaluate program eligibility and complete account, identity or business verification. Please provide information that is accurate and current.
Cookies and Browser Storage
This website may use browser storage and similar technologies to remember your session and preferences, support functionality and help maintain website security. You can clear this storage at any time in your browser settings.
Data Security
We use reasonable administrative, technical and organizational measures intended to protect information submitted to us. No method of transmission or storage is completely secure.
Third-Party Services
CAREX AUTO LLC may use authorized providers for vehicle data, automotive marketplace integrations, payment processing, hosting and infrastructure, analytics, and communications. CAREX may integrate with authorized third-party automotive marketplaces and data providers where permitted. Availability of an integration depends on applicable authorization and provider terms.
Data Retention
Information is retained for as long as needed to operate the Partner Program, provide requested services, maintain business records or meet applicable legal and security requirements.
User Rights
You may request access to, correction of, or deletion of information you have submitted, subject to applicable law and our record-keeping requirements.
Contact
Questions about this policy can be sent to CAREX AUTO LLC at info@carexautollc.com or through our contact page.
